LinkWeb Application Portal serves as the comprehensive online interface for LinkSOFT applications, providing a robust platform for businesses to efficiently manage a wide array of operations including human resources, payroll, inventory, and financial processes. It offers an intuitive user experience, enabling seamless login, navigation through various modules, data input and retrieval, and access to critical reports. The portal is designed to centralise business functions, enhance data consistency, and ensure controlled access through sophisticated security mechanisms.

1. Login and Security: Users gain access to LinkWeb with a valid username and password. For enhanced security, the system supports two-factor authentication, with options to verify QR codes, and allows for password recovery. Role-based security settings meticulously control user permissions, dictating access to specific menus and functionalities. Features like CAPTCHA on the login screen can prevent automated access, and password complexity policies can be enforced for stronger security.

2. Navigation and User Interface: The home page offers a clear overview, displaying company and application names, along with a top navigation bar for quick access to common menus. A collapsible left panel organises modules and their respective menus, with selected content loading in the main right panel. For optimal performance, especially with reports, users are advised to generate all reports within a single browser tab, as they share the same session.

3. Data Entry and Record Management: LinkWeb enables users to create and modify records through accessible menus. Detailed information, including custom "Additional Fields," comprehensive "Notes and Comments," and "Attachments and Hyperlinks" for files and external links, can be managed. The platform also includes robust file upload and processing capabilities, supporting various file extensions for data import.

4. Searching and Filtering Data: The portal provides diverse tools for locating information efficiently. Users can apply "Date Filters," utilise a "Search Text Box" for quick queries, group data by columns, or employ an "Advanced Search" with a filter builder for more complex criteria. Configurations allow for limiting the number of rows returned in search-capable forms, enhancing performance for large datasets.

5. Task Management and Collaboration: Users can create and assign "Tasks" directly related to specific records, complete with fields for summary, detailed information, priority, due date, and assigned user. A convenient option exists to directly create a Helpdesk case from a task, streamlining support requests.

6. Reporting and Business Intelligence: LinkWeb offers a wide range of reports and integrates powerful Business Intelligence features. Users can leverage a Dashboard Designer and Viewer to create and interact with visualisations such as pivot grids, charts, gauges, treemaps, and more, utilising multiple data sources and cross-data source filtering for in-depth analysis. Reports can also be emailed on a scheduled basis using configurable document templates.

7. System Configuration and Personalisation: Administrators can configure global settings for the entire application, including email settings, licence registration, and process automation. Users can also customise their experience, such as setting a "Default Login Landing Page" to direct them to dashboards or other preferred views. The framework ensures consistent styling across all web forms for a cohesive user experience.

8. Support and Documentation: To facilitate user support, a "Send Feedback" option allows for direct communication with the support team. Public knowledge base pages are available for users to search for help articles and project information. Furthermore, menu-specific instructions can be embedded directly into forms, offering contextual guidance on particular functionalities.

9. Integration Capabilities: LinkWeb supports integration with various external systems, including financial management information systems (FMIS) like JIWA, Epicor, Netsuite, MYOB, and Xero, as well as specific Time & Attendance APIs. This allows for seamless data flow, such as creating sales orders from billable time entries or processing payroll information.

10. Core Module Accessibility: The portal provides web-based access to core LinkSOFT modules, encompassing Human Resource Management (including Employee Profile, Leave, Time, Performance, Training, Induction & Probation, and Health & Safety), Payroll Processing, Payroll & HR Maintenance, Recruitment, Inventory, Point of Sale, Asset Management, Helpdesk, Replication, Company Administration, and Global Administration.

11. User and Role Management: User accounts, including the ability to delete users and transfer their related data to another active user, are managed within LinkWeb. This also extends to managing roles, allocating users to roles, and configuring "Role Menu Access" to control permissions for adding, editing, and deleting records across the system.

12. Performance and Stability: Ongoing improvements focus on enhancing page loading performance through caching and sessions. The framework undergoes regular upgrades to maintain usability, functionality, and stability, with system health checks ensuring optimal operation.

Figure 1: Link Web Applications