Subject: | "Payments" on the customer screen loads the "Invoice" details twice. |
Summary: | Tested in version 10.147 and 11.816. Steps to Replicate - Process a credit sale for customer "BBFiji" worth $80.
- Allocate payment of $15 from "Point Sale -> Account Payment -> Payment for Credit Sale"
- Select "Auto Allocate" to allocate the payment to the invoice.
Navigate to the customer screen and load customer "BBFiji". Go to the "Payments Tab". Expand into the "Payment Details" . The "Invoice" details are repeated. Refer to Figure 1.
Figure 1: Payment Details |
Audit Notes: | Edited by alvis on 21/08/19 14:35. Edited by alvis on 19/08/19 13:47. |
19 Aug 2019 | 01:47PM Comment 1 by Alvis (Link Technologies) Case 11674 added to project 11.1 |
19 Aug 2019 | 01:49PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-08-2019 01:49 PM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version:11.0.0816 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - Changed the "Payment Allocations Select" procedure to prevent duplicate invoices from showing
2. Affected Areas: - Customer Maintenance ~> Payments Tab ~> Expand payment entry to view invoices
3. The issue was caused by: - The allocated invoice was displayed twice in the payment allocations grid.
4. Notes: 5. Next Step: UAT |
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21 Aug 2019 | 02:35PM Comment 3 by Alvis (Link Technologies) Case 11674 added to project 11.0 |
22 Aug 2019 | 08:00AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2019 08:00 AM Time Taken: 2.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues No | Test Description | Pass/Fail | 1 | - Process a credit sale for customer "BBFiji" worth $80.
- Allocate payment of $15 from "Point Sale -> Account Payment -> Payment for Credit Sale"
- Select "Auto Allocate" to allocate the payment to the invoice.
Navigate to the customer screen and load customer "BBFiji". Go to the "Payments Tab". Expand into the "Payment Details" . Payment details should show the invoice record only once.
| Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.08
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-11-RASHNA
Next Step: - Closure
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09 Oct 2019 | 08:17AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls |