Subject: | Sub Account not showing in File Export for Acumatica |
Summary: | Section A - Describe what the issue is about. Include Error Message (Include screenshots)
Sub Account not showing in File Export for Deduction Pay Codes Table 1: Environment Details where this issue can be seen
Server Name: | LINKQA4 | Database name: | DEMO-LINKOFT | Application Hosted on: | https://www.link247.com.au/LinkCustomerSupport | LinkSOFT Version: | 13.11.1021.GA |
Section B. The issue can be reproduced by performing the following steps: - Update GL Code on the following Pay Codes
- FSL - Staff Loan Deduction - 5001
- UNIF - Uniform Fee - 5002
- FSCLB - Staff Social Club - 5003
- Created entries under GL Accounts
- 5001 - Staff Loan
- 5002 - Uniform
- Created Pay
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Audit Notes: | Edited by sanjay on 22/02/22 15:16. Edited by sanjay on 18/02/22 10:15. Edited by sanjay on 27/01/22 16:56. Edited by sanjay on 25/01/22 16:12. Edited by sanjay on 14/01/22 11:02. |
07 Dec 2021 | 07:16AM Comment 1 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-12-2021 09:15 AM Notes: ETC extended from: 15/12/2021 to 10/12/2021 |
| Hi Sanjay, Need a solution to this case as the client is not able to complete their month-end. |
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08 Dec 2021 | 08:53AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sitla (Edge Business Solutions) Followup Date: 09-12-2021 10:50 AM Time Taken: 1.00 |
| Hi Sitla, there is not enough information on this case for me to address. Bring this to a discussion on Teams and show me what the issue is. You can then rewrite this case and submit it for development work. |
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23 Dec 2021 | 03:20PM Comment 3 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2021 05:10 PM Notes: ETC extended from: 10/12/2021 to 24/12/2021 |
| Hi Sanjay, As discussed, this case relates to Mindpearl customization done on case number L12264- “Acumatica” GL integration to LinkSOFT Payroll using CSV File Export. The Sub Account is not picking on new deduction pay codes from the Cost Center GL Account - Menu "Payroll and HR Maintenance ~> Territory Branch Cost center". as per the design.
- FSL - Staff Loan Deduction - 5001
- UNIF - Uniform Fee - 5002
- FSCLB - Staff Social Club - 5003
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29 Dec 2021 | 03:11PM Comment 4 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-01-2022 10:59 AM Time Taken: 2.00 Notes: ETC extended from: 24/12/2021 to 04/01/2022 |
| Hi Sanjay, I have done testing on the Mindpearl Database and the Sub Account not showing in File Export for any of the Deduction Pay Codes irrespective of when it was created. Table 1: Environment Details where this issue can be seen
Server Name: | LINKQA4 | Database name: | Client-Mindpearl-LINKOFT | Application Hosted on: | http://linkqa4/CLIENT-MINDPEARL-LINKSOFT | LinkSOFT Version: | 13.20.1215.GA |
Section B. The issue can be reproduced by performing the following steps: - Checked all Integration setup as per Initial Customisation Case Number L12264
- Created Pay DTD - 09.01.2022
- Pay No. 44
- Emp - M051046
- Used the Following Deduction Codes
- BSP Medical
- Headsets Deduction
- Recovery
- Carpenters Finance
- Vinod Patel
- Recovery - Administration Fee
- Medical Recovery
- Vodafone recovery
- Access Card/ID Card Deduction
- PC Monitor Damage
- Recovery - Travel Airfare
- Recovery Travel Other
- ?Staff Loan
- Generated FMIS File as per below figure:
SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | BSP Medical | SUV1 | 873000 | Stationery | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | Head sets Deduction | SUV1 | 630000 | Revenue | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | Recovery | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | Carpenters Finance | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | Vinod Patel | SUV1 | 630000 | Revenue | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 4 | Recovery - Administration Fee | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 25 | Medical Recovery | SUV1 | 821300 | Communication Costs-Mobile Phones | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 25 | Vodafone recovery | SUV1 | 873000 | Stationery | 0 | FTN109012022 | 20220109 | 0 | EA | 20 | 0 | Access Card/ID Card Deduction | SUV1 | 822200 | Maintenance-EDP Equipment | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 25 | PC Monitor Damage | SUV1 | 841000 | Travel-Airfare | 0 | FTN109012022 | 20220109 | 0 | EA | 10 | 0 | Recovery - Travel Airfare | SUV1 | 843000 | Travel-Other | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 25 | Recovery Travel Other | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 81.52 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 81.52 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 420001 | Accrual - Leave | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 5.43 | Accrued Leave Provision | SUV1 | 811400 | Salaries And Wages-Leave Liability | 301 | FTN109012022 | 20220109 | 0 | EA | 5.43 | 0 | Accrued Leave Expense | SUV1 | 811100 | Salaries & Wages | 301 | FTN109012022 | 20220109 | 0 | EA | 1412.96 | 0 | Normal Hours | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 300 | Australia New Zealand Banking Group | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 1051.67 | Bank South Pacific | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 46.64 | PAYE | SUV1 | 330002 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 10 | 0 | Staff Loan | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 70.65 | Superannuation Fund | SUV1 | 330001 | Salary Control | 0 | FTN109012022 | 20220109 | 0 | EA | 0 | 70.65 | Superannuation Fund | SUV1 | 812100 | Pension | 301 | FTN109012022 | 20220109 | 0 | EA | 70.65 | 0 | Superannuation Fund |
5. FMIS Integration Report also does not show the Cost center: - Generated Pay FMIS Integration Report
- Filtered by: 26.12.2021 to 09.01.2022
- Company ID:1001
- Payrun ID: 44
- Group BY -Cost Center
Please refer to the original Customation case for details: L12264. Appreciate urgent attention. Sitla.
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14 Jan 2022 | 12:04PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sitla (Edge Business Solutions) Followup Date: 18-01-2022 01:02 PM Time Taken: 6.00 |
| Hi Sitla, The reason you are not seeing the Sub Account is that the accounts that are Expenses are the only ones that get a sub-account. Refer to case L12264 - Case Header Table 1 that states: “Cost Centre Code” is assigned to the employees from “Employee Maintenance – Employee Profile”. For components that are balance sheet items example “Salary Control” the “Sub Account” to be 000.
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25 Jan 2022 | 04:05PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-01-2022 05:26 PM Time Taken: 3.00 Notes: Edited by sanjay on 25/01/22 16:13. Edited by sanjay on 25/01/22 16:11. Edited by sanjay on 25/01/22 16:10. |
| Development Meeting Journal: - The issue is that the Cost Center is not showing based on the Account type. The definition of ACCOUNT TYPE in the original design is based on the Component.
- Check how this was programmed in Version 12.50.0806
Next Step: We all agreed that to resolve this issue, the only change we need to do is base the Cost Center on the menu "Integration ~> GL Accounts ~> Account Type" Users will need to enter the word "Balance Sheet" as the Account Type in the menu "Integration ~> GL Accounts ~> Account Type" where the account is a balance sheet account. All other account codes will be considered P&L accounts. Agreed to get this done in version 13.30. |
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25 Jan 2022 | 04:12PM Comment 7 by Sanjay (Link Technologies) Case L12659 added to project 13.30 |
27 Jan 2022 | 05:01PM Comment 8 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-01-2022 06:56 PM Time Taken: 18.00 |
| PART A - Development work for this case has been completed. 1. The change will be available in version: 13.30 2. The following changes were made(Include Database object names, Program classes, and any other relevant information): - Added a new Payroll configuration for FMIS.GL.Format. Details below:
- Configure the format for GL Accounts when Payroll transactions are created. The segment Separator is "-". Valid values are:
1. "A" - GL Account use "Component, Territory, Branch and Cost Center" 2. "B" - Balance Sheet Accounts use "Component" GL Account only. All Other accounts use "Component, Territory, Branch and Cost Center". Balance Sheet Accounts are determined by Menu: "Integration ~> GL Accounts" where "Account Type" contains the word "Balance Sheet" 3. "C" - DEBIT Entries use "Component, Territory, Branch and Cost Center". Debit entries are made up of "Pay Components" where the "Paycode Type" is "Gross Pay, Taxable Allowance, Benefit, Non-Taxable Allowance, Non Pay Items". All other "Paycode Type" uses "Component" GL Account. 4. "D" - GL Account = "Component" GL Account only. - Added function to check Account Type
- Amended Acumatica output file to use "Account Type" from GL Account Maintenance
3. Affected Areas: - File Export - Acumatica
- FMIS Transaction Build GL Accounts now uses this configuration
4. The issue was caused by: - Change request and improvement
5. Other Relevant Notes: 6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT - also check FTP Upload functionality in File Export. Error message was not updating the event log
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09 Feb 2022 | 10:56AM Comment 9 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-02-2022 12:51 PM Time Taken: 16.00 |
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The following tests were performed: Table 1 - Test Results
No | Test Case | Expected Result | Pass/Fail | Comments | 1 | Set the FMIS.GL.Format configuration to A. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
| GL Account use "Component, Territory, Branch and Cost Center"
| Pass
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| 2 | Set the FMIS.GL.Format configuration to B. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
| Balance Sheet Accounts use "Component" GL Account only. All Other accounts use "Component, Territory, Branch and Cost Center". Balance Sheet Accounts are determined by Menu: "Integration ~> GL Accounts" where "Account Type" contains the word "Balance Sheet"
| Pass
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| 3 | Set the FMIS.GL.Format configuration to C. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
| DEBIT Entries use "Component, Territory, Branch and Cost Center". Debit entries are made up of "Pay Components" where the "Paycode Type" is "Gross Pay, Taxable Allowance, Benefit, Non-Taxable Allowance, Non Pay Items". All other "Paycode Type" uses "Component" GL Account
| Pass
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| 4 | Set the FMIS.GL.Format configuration to D. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
| GL Account = "Component" GL Account only.
| Pass
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| 5 | Verify Aucmatica file export uses GL Account Balance Sheet to set Sub Account values
| The output file has 000 when the account is Balance Sheet
| Pass
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| Environment Details - OS version: Win10
- Application version:13.30
- Setup on:
- Server: LinkQA4
- Database: LinkSOFT
- LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
- Login Details: Standard username and password for user "admin"
Next Step: Closure
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18 Feb 2022 | 10:15AM Comment 10 by Sanjay (Link Technologies) ETC was changed from 04/01/2022 to 04/01/2022 |