Company: Link Technologies
Case No: L11909. Project: 12.10: LinkSOFT version 12.1
Logged By: Alvis (Link Technologies) on 25 Feb 2020 04:30PM
Priority: Low
Product: Payroll & HR
Group: Enhancement
Time Taken: 5.00 (Weight: 8.00)
Version: 12.10.1020
Assigned To: Development
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna
Resolve By: Wednesday, 04 March 2020 08:12 AM [1731 days since logged date]
Status: Closed
Subject: Position Change Alert is being received by employee. Can this be made configurable?
Summary:    

Bula Vinaka Team

Currently, the way the Position Change Alert is designed:

  1. The To Address is picked from configuration: Email address to send position change alert
  2. Another To Address is picked from Employee Profile
  3. The CC Address is picked from: HR email address

This alert is triggered when either:

  1. the Cost Centre is change in the positing on menu 313-4: Please be advised that your cost centre has changed from "10.30-Suva IT" to "11.10-Lautoka Admin"
  2. or, if the positing is changes on menu 321: Please be advised that your position has changed from 008-General Manager, Operations (11.10-Lautoka Admin) to 004-Application Consultant (10.30-Suva IT)

Can we make the “To Address which is picked from Employee Profile” configurable? As some companies want the make the employee aware and for some do not. 

One support case we received was from GFI, where they have raised concerns saying that this “confuses many and these employees question them back”.

Therefore, we are requesting if the Can we make the “To Address which is picked from Employee Profile” configurable? to suit everyone’s need.

Please advise.

Regards
Aarti

Audit Notes:Edited by alvis on 27/02/20 08:17. Edited by alvis on 25/02/20 16:30. 
25 Feb 202004:30PM Comment 1 by Alvis (Link Technologies) Case L11909 added to project 11.5
27 Feb 202008:15AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-03-2020 08:12 AM Time Taken: 3.00

Development work for this case has been completed.

The change will be available in version:11.5

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added "Module Configuration" to configurations
  2. Moved configuration "mail_position_change_email" to module configuration
  3. Added "SendEmailToEmployee" &  "SendEmailToHR" to module configuration
  4. Implemented change to "Position Cost Centre change" and "Employee Position Change" alerts 

2. Affected Areas:

  1. Configuration ~> Module Configuration for the rule "mail_position_change_flag"
  2. Position Cost Centre change alert
  3. Employee Position Change alert

3. The issue was caused by:

  1. Improvement

4. Notes: 
5. Next Step: UAT


10 Mar 202002:48PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Development Followup Date: 12-03-2020 10:49 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Enable the configuration for "mail_position_change_flag". Update the module configuration as below;
  1. Email address to send position change alert - rashna@linktechnologies.com.au
  2. Send email to employee's email address - Yes
  3. Send email to "HR email address" ( sitla@linktechnologies.com.au) - Yes 
Configurations should be saved without errors
Pass
2
Employee E101 is assigned position P1033.

Change the cost centre of the position from "Suva Finance" to "Lautoka Admin".

This should send an alert to all email addresses in 1 above.

Pass
3
Employee E098 is assigned position P1030

Change the position the employee from P1030 to P1046.

This should send an alert to all email addresses in 1 above.

Note: Position is updated when the pay of the employee is created, the email is also sent then

Pass
4Update the module configuration as below;
  1. Email address to send position change alert - rashna@linktechnologies.com.au
  2. Send email to employee's email address - No
  3. Send email to "HR email address" ( sitla@linktechnologies.com.au) - No

Pass
5

Change the cost centre for position P1046.

Change the position for employee E109.

The alert should only be sent to the "Email address to send position change alert " address 

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.5.306
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: 

  1. Documentation

    17 Mar 202009:04AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Development Followup Date: 19-03-2020 08:50 AM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated under "LinkSOFT\LinkWebApplicationsPortal\Company Administration\Human_Resource_Management.htm".

    Thanks
    Rashna


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11909 in the subject line of all emails regarding this issue.

    Document size: 16.8 KB
    For call complaints, please contact the Managing Director of the company using this form.