Company: Link Technologies
Case No: L12342. Project: 12.51: LinkSOFT version 12.51
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 23 Jul 2021 01:58PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 14.00 (Weight: 14.00)
Version: 12.51.0813
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Friday, 23 July 2021 11:59 PM [1217 days since logged date]
Status: Closed
Subject: Total Cost calculated on "Inventory Valuation Report" for Item with Zero SOH
Summary:    
1. Problem Details

Total Cost calculated on "Inventory Valuation Report" for Item with Zero SOH
  1. Example; 9281126010055; 9416470203208
2. Error Message (Include screenshot of the error)


3. Environment Details
  1. Server - LINKQA4\CP1
  2. Database - CLIENT-KUNDAN-HQ-LINKSOFT
  3. Version - 12.32.0409.GA
  4. Login - admin/Linkfiji123
Audit Notes:Edited by sanjay on 06/08/21 13:30. Edited by sanjay on 06/08/21 13:16. Edited by sanjay on 06/08/21 11:41. Edited by vineshwar on 23/07/21 13:58. 
12 Jul 202107:46PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 15-07-2021 07:41 PM Time Taken: 2.00 Notes: Edited by vineshwar on 23/07/21 13:50. ETC extended from: 13/07/2021 to 15/07/2021
Bula Team,

We have set up an environment internally and done the following diagnosis.

Environment Details
  1. Server Name - LINKQA4\CP1
  2. Database Name - CLIENT-KUNDAN-HQ-LINKSOFT
  3. Version - 12.32.0409
  4. Login User ID/Password: Admin/Linkfiji123
Diagnosis
  1. Items with zero quantity are picked at a Value in the Valuation Report
  2. Valuation Report is overstated

Regards
Vineshwar Prasad


14 Jul 202103:22PM Comment 2 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 19-07-2021 03:12 PM Time Taken: 2.00 Notes: Edited by vineshwar on 23/07/21 13:50. ETC extended from: 15/07/2021 to 19/07/2021
Bula Team,

As per discussion with Sanjay and Alvis on Tuesday 13/07/2021 they have advised that since there is improvement in Valuation, the Valuation will need to be recalculated from the initial date of the first sale.

The following has been done;
  1. Setup Environment
    • Server - LINKQA4\CP1
    • Database - CLIENT-KUNDAN-HQ-LINKSOFT
    • Version - 12.44.0713.GA
    • Login - admin/Linkfiji123
  2. Upgraded Database to version 12.44.0713
  3. Cleared all History Valuation Data
  4. Re-ran Valuation from 01/11/2017

Once the Valuation has been completed then we will compare the results with the OLD Database.

Regards
Vineshwar Prasad


22 Jul 202101:06PM Comment 3 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 23-07-2021 01:03 PM Time Taken: 1.00 Notes: Edited by vineshwar on 23/07/21 13:51. ETC extended from: 19/07/2021 to 23/07/2021
Bula Team,

The Valuation has been completed.

After verifying we have found that Inventory Item with zero Quantity still has a value in the Total Cost column.
  1. Example;
    • Period: 202107
    • Location: TAMRETAIL
    • Items: 9416470203208, SUPMAN, 9281126010055
Regards
Vineshwar Prasad

22 Jul 202102:00PM Comment 4 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 28-07-2021 01:06 PM Time Taken: 1.00 Notes: Edited by vineshwar on 23/07/21 13:53. ETC extended from: 23/07/2021 to 23/07/2021
Bula Team,

As per the development meeting with Sanjay, Alvis, Sitla, Rashna, and Vineshwar on Thursday 22/07/21 the case has been transferred to the development team to diagnose.

Regards
Vineshwar Prasad

23 Jul 202101:38PM Comment 5 by Vineshwar Prasad (Edge Business Solutions) ETC was changed from 23/07/2021 to 28/07/2021
23 Jul 202101:58PM Comment 6 by Vineshwar Prasad (Edge Business Solutions) ETC was changed from 28/07/2021 to 23/07/2021
06 Aug 202111:41AM Comment 7 by Sanjay (Link Technologies) Case L12342 added to project 12.51
06 Aug 202111:46AM Comment 8 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-08-2021 05:41 PM Time Taken: 7.00
PART A - Development work for this case has been completed.

The issue is caused by stock adjustments done with a cost of Zero in previous versions causing the net movement to be out of sync with Stock on hand.

this was corrected in version 11. Since valuation depends on previous stock levels, we need to correct this in the current period to allow the valuation to correctly offset in current and future valuations.

1. The change will be available in version:

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):12.51.0806

  1. Added the ability to Edit the Stock TOTAL COST at the "Valuation Detail level"
  2. Total Stock cost can be amended to correct the value where it is incorrect. This amendment will create two adjustment lines to bring the stock level for the selected period.  Two entries is required as we need a Quantity of (-1 and +1) to balance stock Qty,

3. Affected Areas:

  1. Stock Valuation and Adjustment

4. The issue was caused by:

  1. Prior Version did not use correct stock cost for Negative "in-stock" items

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


06 Aug 202101:16PM Comment 9 by Sanjay (Link Technologies) ETC was changed from 23/07/2021 to 23/07/2021
16 Aug 202112:16PM Comment 10 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-08-2021 06:08 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
 1
  1. Create a new item with the cost method is "Standard".
  2. Update the standard cost to $15.00 with stock as 0.
  3. Run the valuation. Validate that the valuation total is 0
 Pass 
 2
  1. Check the valuation for item 9281126010055 in the client database
  2. Update the cost to 0 for period 202107.
  3. Validate the valuation screen and report is reconciled
     
 Pass 

Environment Details

  1. OS version:
  2. Application version: 12.51.083Ga
  3. Setup on:
    1. Server:LinkQA4
    2. Database: CLIENT-KUNDAN-HQ-LINKSOFT
    3. LinkSOFT URL: HTTP://10.0.0.14/CLIENT-KUNDAN-HQ-LINKSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


16 Aug 202102:34PM Comment 11 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 16-08-2021 08:33 PM
Thanks Rashna

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12342 in the subject line of all emails regarding this issue.

Document size: 11.0 KB
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