Company: Link Technologies
Case No: L11802. Project: 11.40: LinkSOFT Version 11.4
Logged By: Sanjay (Link Technologies) on 21 Oct 2019 09:14PM
Priority: Medium
Product: Point of Sale
Group: Enhancement
Time Taken: 24.00 (Weight: 24.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Thursday, 24 October 2019 03:38 PM [1858 days since logged date]
Status: Closed
Subject: Restaurant/Cafe Setup Kitchen Items view needs to be improved to display Kitchen and Cafe processing forms
Summary:    

The Kitchen view is currently not usable as the display has a few faults, namely:

  1. The item does not show on the view
  2. Kit components are no visible
  3. Content is too busy

The Kitchen view needs to be improved as follows:

  1. Change the display so the Items and components are visible
  2. Rearrange the view so it can be understood
  3. Add the ability to load the view without having to log in. This is required as the monitors will not have a keyboard/mouse and should be automatically loaded.
Audit Notes:Edited by sanjay on 29/10/19 07:59. Edited by sanjay on 29/10/19 07:39. 
21 Oct 201909:14PM Comment 1 by Sanjay (Link Technologies) Case 11802 added to project 11.004.BETA
21 Oct 201909:24PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-10-2019 09:14 PM Time Taken: 18.00

Development work for this case has been completed.

The change will be available in version:11.0.1021

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Rearranged the BI View form to make the items clearly visible
  2. Removed fields that were not necessary
  3. Added arguments to the POS system to allow a batch file to be set on startup. This will allow restaurants with multiple kitchens, to have different views. For example: 
    1. "Link Technologies - POS.exe" "BI" "FOOD" will display all BULK Items with category FOOD
    2. "Link Technologies - POS.exe" "BI" "COFFEE" will display all BULK Items with category COFFEE
  4. Added a filter on the BI Extraction to filter by Item CATEGORY. This will allow kitchen screens to be split into multiple views showing a specific category of items in each view
  5. Changed BI Extraction to display KIT Items below the main item, as well as quantities
  6. Corrected alignment of TOP Panel
  7. Increased width of CARD to allow for longer descriptions

2. Affected Areas:

  1. POS Kitchen and Build Views

3. The issue was caused by:

  1. Unable to implement Kitchen and Coffee Views in V11 Pilot

4. Notes: 
5. Next Step: UAT

Figure 1 - New BI Build view


23 Oct 201904:06PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-10-2019 03:38 PM Time Taken: 4.00

Made the following changes to the BI view:

  1. Show order type next to status
  2. Added delivery details to the display

Please UAT using 11.4.1023

Figure 1 - Display showing different delivery values


29 Oct 201902:38PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 30-10-2019 02:21 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Added arguments to the POS system to allow a batch file to be set on startup. This will allow restaurants with multiple kitchens, to have different views. For example: 
  1. "Link Technologies - POS.exe" "BI" "FOOD" will display all BULK Items with category FOOD
  2. "Link Technologies - POS.exe" "BI" "COFFEE" will display all BULK Items with category COFFEE
  3. "Link Technologies - POS.exe" "BI" "" or "Link Technologies - POS.exe" "BI" "%" should show all categories

Pass
2
  1. Show order type next to status
  2. Added delivery details to the display
Pass
3

Create a Product as below

  1. FF001 - Fish and Chips with below components
    1. Fries
    2. Fish Stick
    3. Chilly Sauce.

    Items on the sale should be indented to show the quantities

    This is a Take Away sale, the BI should be updated to read "Pick Up" 

Pass
4

Validations

  1. Date and Time is correct and aligned
  2. Customer details is correctly reflected
  3. Products with lengthy descriptions are wrapped.
  4. Mark an order as "InProgress" should be evident , validate the customer display on the web is refreshed.
  5. Mark the order as "Ready" should be evident , validate the customer display on the web is refreshed.
  6. Mark an order as "Delivered" should be evident , validate the customer display on the web is refreshed.
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1025
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: 

  1. Documentation

    04 Dec 201907:23AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 05-12-2019 06:42 AM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated at Point of Sale - Business Intelligence tab - Processing View

    Thanks
    Rashna


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11802 in the subject line of all emails regarding this issue.

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