Company: Link Technologies
Case No: L12668. Project: 13.30: LinkSOFT Version 13.30
Logged By: Sanjay (Link Technologies) on behalf of Sanjeet (Link Business Solutions) on 20 Jan 2022 04:17PM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 7.00 (Weight: 7.00)
Version: 13.30
Assigned To: Development
Circulation: Development, Sanjay, Sanjeet
Resolve By: Monday, 31 January 2022 12:00 AM [1036 days since logged date]
Status: Closed
Subject: Database Utility buttons are not visible in some screen resolutions
Summary:    

Database Utility buttons are not visible in some screen resolutions.

Reported by Sanjeet on skype See screenshot below. Screen Resolution: 1024X768


Audit Notes:Edited by sanjay on 02/02/22 10:11. Edited by sanjay on 25/01/22 13:39. Edited by sanjay on 25/01/22 11:56. 
25 Jan 202211:58AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-01-2022 05:56 PM Time Taken: 4.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 13.30

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Reduced the Minimum "Form Height" requirements from 1200px to 600px, to allow "DB Update" to run on smaller resolution screens

3. Affected Areas:

  1. "Database Update" utility for Upgrades

4. The issue was caused by:

  1. Design did not allow smaller screens - defect

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


02 Feb 202210:11AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-02-2022 04:08 PM Time Taken: 3.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Install DB Utilities on a 1024x786 resolution screen and run the database update
The form should display correctly with buttons to "Start Upgrade" visible
Pass

3



Environment Details

  1. OS version: Win10
  2. Application version: 13.20
  3. Setup on:
    1. Server: LinkQA9
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA9/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

Figure 1 - Database update resized to 600px resolution


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12668 in the subject line of all emails regarding this issue.

Document size: 673.9 KB
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