Company: Link Technologies
Case No: L12935. Project: 15.00: LinkSOFT Version 15.00
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 29 Aug 2023 03:17PM
Priority: Medium
Product: FMIS (Jiwa/Epicor/etc)
Group: Software Defect
Time Taken: 19.00 (Weight: 20.00)
Assigned To: Development
Circulation: Development, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 31 August 2023 03:30 PM [450 days since logged date]
Status: Closed
Subject: Purchase Order received with a backdated date creates multiple Journals in Jiwa if the AP Integration date is AFTER the GL Journal Integration Data
Summary:    
1. Problem Details

Purchase Order received with a backdated date creates more than 1 Journal in Jiwa.

2. Environment Details

Version - 14.90.230621.GA
Audit Notes:Edited by sanjay on 29/09/23 14:20. Edited by sanjay on 22/09/23 16:21. Edited by sanjay on 30/08/23 14:53. Edited by sanjay on 29/08/23 15:17. 
29 Aug 202301:59PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 30-08-2023 01:55 PM Time Taken: 3.00 Notes: ETC extended from: 29/08/2023 to 30/08/2023
Bula Team,

We have reproduced the issue in a copy of the client's Database internally.

Steps;
  1. Integration Start Date - 01/07/2023
  2. Created PO
    1. PO Number - LTPO018948
    2. Date - 03/08/2023
  3. Received Date - 15/06/2023

This creates multiple Journals in Jiwa.

Regards
Vineshwar Prasad


29 Aug 202303:16PM Comment 2 by Sanjay (Link Technologies) Case L12935 added to project 15.00
29 Aug 202303:30PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2023 03:17 PM Time Taken: 5.00

Diagnostics shows the issue is created by the AP Integration Start Date set to "01/07/2023" while the GL Journal Integration Date is set to "01/01/2000".

This causes the Purchase Receipt to remain OPEN if the Receive date is between 01/01/2000 and 30/06/2023.

To resolve the issue, we will add the Journal ID to the FMIS Reference.

Ideally, the GL and AP dates should be the same since we want the AP Invoice and GL Journal to be created together.


29 Aug 202304:17PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2023 03:30 PM Time Taken: 7.00 Notes: ETC extended from: 29/08/2023 to 31/08/2023
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.00.230829

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Once GL or AP integration is processed, we allocate the Purchase Receive FMIS Reference and mark the Purchase Receipt as "FMIS Integration Completed"

3. Affected Areas:

  1. Purchase Receipt, GL and AP Integration

4. The issue was caused by:

  1. When the GL Integration date is after the Purchase Invoice integration, the Purchase Receipt did not get marked as "Completed". This caused multiple Purchase Invoices to be created.

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


30 Aug 202303:17PM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 01-09-2023 03:14 PM Time Taken: 4.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Set "GL Integration Start Date" to 01/01/2023 and AP integration Start date to 01/08/2023", Create a purchase Receipt for 01/07/2023 and Post

Pass

2Verify AP Invoice 
Should not be created as Start date is outside the AP Integration Start Date
Pass

3Verify GL Journal

Should be created as Start date is within the GL Integration Start Date.

Only ONE GL Journal should be created

Pass

Environment Details

  1. OS version: Win11
  2. Application version: 15.00
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12935 in the subject line of all emails regarding this issue.

Document size: 9.8 KB
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