| Subject: | Transactions not showing for Closed Pay |
| Summary: | When a pay is closed the "Transactions" (See figure 1 below) are no longer available. Figure 1 - Transactions not showing for closed pays
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| Audit Notes: | Edited by sanjay on 24/02/25 15:20. Edited by sanjay on 07/02/25 14:26. |
| 08 Feb 2025 | 07:54PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2025 01:48 AM Time Taken: 12.00 Notes: Edited by sanjay on 08/02/25 20:47. ETC extended from: 06/02/2025 to 28/02/2025 |
| PART A - Development work for this case has been completed. 1. The change will be available in version: 15.60 2. The following changes were made (Include Database object names, Program classes, and any other relevant information): - Corrected the view for "Pay Processing ~> Employee List ~> Details ~> Transactions". Previously, the Transactions were not showing after the pay is closed.
3. Affected Areas: - Pay Processing Form
4. The issue was caused by: - When archiving a "Closed Pay", we have the "Transaction Line Number" as an "Identity" column. This value was not correctly passed on to the archive table.
- We have added a new column to store the "Line Numbers" and relinked the Archive transactions so it is visible after a Pay is closed.
5. Other Relevant Notes: - This correction will apply to pay closed after this patch is applied.
- We are investigating ways we can correct the "pays closed" prior to this patch
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation):
PART B - Development Reference (Place descriptor for objects changed):
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| 08 Feb 2025 | 08:48PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-02-2025 02:47 AM |
| Marked as Review |
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| 09 Feb 2025 | 10:13AM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-02-2025 03:11 PM Time Taken: 8.00 |
| Added data conversion for "ESS Time".Patch updated. Patch 15.51.250208 has been applied to DEMO environments and Azure Training Environments for review. |
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| 18 Feb 2025 | 10:37AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 18-02-2025 04:35 PM Time Taken: 1.00 |
| *** Skype Notes - Vineshwar *** Vineshwar, 4:13 PM I still don't see Transactions in the Reddy Group environment that you mentioned
8:09 PM Ok update the case with which employee you are expecting, and I’ll have a look in the morning |
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| 18 Feb 2025 | 01:10PM Comment 5 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 18-02-2025 06:58 PM Time Taken: 1.00 Notes: ETC extended from: 28/02/2025 to 18/02/2025 |
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The following tests were performed:
Test Setup Instructions: - Standard Demo Environment
Table 1 - Test Results
| No | Test Case | Expected Result | Pass/Fail | Comments | | 1 | Show Transactions on Pay Processing ~> Employee List ~> Details ~> Transactions
| Transactions to be displayed for;- Payrun ID: 4745
- Employee: 2120
- Paycode: ANHRS
| Fail
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Environment Details - OS version: Win11
- Application version: 15.51.250208.GA
- Setup on:
- Server: LinkQA5\CP1
- Database: Client-ReddyGroup-LinkSOFT_E02965
- LinkSOFT URL: http://LinkQA1-EBS/Client-ReddyGroup-LinkSOFT_E02965
- Login Details: Standard username and password for user "admin"
Next Step: Review
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| 24 Feb 2025 | 02:54PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-02-2025 08:53 PM Time Taken: 8.00 Notes: Edited by sanjay on 24/02/25 14:54. ETC extended from: 18/02/2025 to 24/02/2025 |
| Hi Vineshwar, I have corrected the Data Conversion Script and applied this to the environment in comment 5. Can you review a few employees and see if this is the correct conversion? Thanks. |
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| 25 Feb 2025 | 02:21PM Comment 7 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-02-2025 04:30 PM Time Taken: 1.00 Notes: ETC extended from: 24/02/2025 to 25/02/2025 |
| Hi Sanjay, the issue still remains as per Comment 5 |
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| 25 Feb 2025 | 05:26PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 25-02-2025 11:09 PM Time Taken: 4.00 Notes: Edited by sanjay on 25/02/25 17:31. Edited by sanjay on 25/02/25 17:29. ETC extended from: 25/02/2025 to 25/02/2025 |
| Hi Vineshwar, see screenshot from comment 5. Is there any particular Timesheet ID you are looking for?. Note the Patch Version should read: 15.51.250220.GA Figure 1 - Transaction details for: - URL: http://10.0.0.15/Client-ReddyGroup-LinkSOFT/
- Payrun ID: 4745
- Employee: 2120
- Paycode: ANHRS
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| 26 Feb 2025 | 10:39AM Comment 9 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2025 04:38 PM Time Taken: 1.00 |
| Testing completed. Closing case. |
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| 06 Mar 2025 | 09:32AM Comment 10 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2025 03:27 PM Time Taken: 8.00 |
| Important Note: The data conversion can take a while as we loading all History data and linking it to existing pay transactions. For customers using TIMESHEET Employees with less than 1,000 history pays, the time taken will be less than 60 minutes. For customers with more than 1000 history pays, please contact technical support and we will provide you with a script to do the data conversion in the background without affecting daily operations. You can set the configuration "DataConnectionTimeout" in the APP.CONFIG file to manage the timeout. (Contact support to assist with this) As always, please perform a TRIAL upgrade so you can plan your production upgrade timing accordingly. |
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