Company: Link Technologies
Case No: L13046. Project: 15.40: LinkSOFT Version 15.40
Logged By: Sanjay (Link Technologies) on 07 Jun 2024 05:05PM
Priority: Low
Product: Framework
Group: Software Defect
Time Taken: 20.00 (Weight: 24.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay
Resolve By: Saturday, 31 August 2024 04:04 PM [167 days since logged date]
Status: Closed
Subject: License Usage Detail View does not accurately reflect usage for some modules
Summary:    

Licence usage in Menu "Global Administration ~> Licence Registration" does not show the correct detail view.

We should be able to disable Helpdesk Usage from this view

Audit Notes:Edited by sanjay on 25/07/24 15:03. Edited by sanjay on 24/07/24 12:12. Edited by sanjay on 11/07/24 09:00. 
07 Jun 202405:06PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-06-2024 07:05 PM Time Taken: 8.00

Corrected the view to show the same usage from the "Licence Used" function.

Pending: Need to test Delete function for Use and Employee Usage


16 Jul 202405:11PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 31-08-2024 04:04 PM Time Taken: 8.00 Notes: ETC extended from: 07/06/2024 to 31/08/2024
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.40

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Corrected data view that displays Licence usage for each module

3. Affected Areas:

  1. Licence Registration - Usage View

4. The issue was caused by:

  1. Improvement

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


23 Jul 202401:28PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 25-07-2024 03:26 PM Time Taken: 4.00
The following tests were performed:

Test Setup Instructions:
  1. Use Standard Demo Environment
Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Review add/remove TNA license allocation
Should accurately reflect Licence usage and allow de-allocation as required
Pass

2Repeat 1. above for POS, API, Helpdesk, HRM and TNA
Should accurately reflect Licence usage and allow de-allocation as required
Pass

Environment Details

  1. OS version: Win11
  2. Application version: 15.40
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L13046 in the subject line of all emails regarding this issue.

Document size: 8.1 KB
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