Company: Link Technologies
Case No: L11822. Project: 11.40: LinkSOFT Version 11.4
Logged By: Alvis (Link Technologies) on 04 Nov 2019 09:37AM
Priority: High
Product: Framework
Group: Enhancement
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0302
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Monday, 04 November 2019 12:00 AM [1844 days since logged date]
Status: Closed
Subject: Separate report email set up by the company
Summary:    

Separate report email set up by the company.

Scenario:

Report "Employee Listing" is scheduled to email in company A and company B.

Company A uses an "Email document template" which has an email address configured to "ABC@CompanyA.com"

Company B uses an "Email document template" which has an email address configured to "XYZ@CompanyB.com"

Issue:

The report schedule sends the email to "Document Template" configured in company A for both companies.


Audit Notes:Edited by alvis on 04/11/19 09:37. 
04 Nov 201909:37AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-11-2019 01:32 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.4.1104

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added CompanyID to Report Email Setup table
  2. Changed the report build scripts to create 1 entry for each company in the Report email setup table
  3. When the report email is sent, the document template is used from the user's logged-in company.

2. Affected Areas:

  1. Report Maintenance ~> Report Email Setup

3. The issue was caused by:

  1. "Report Email Setup" was not separated by the company which can cause reports to use an incorrect document template when generating the report email. 

4. Notes: 
5. Next Step: UAT


06 Nov 201902:16PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-11-2019 06:13 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Schedule the "Employee Listing"report in company 1001 with below email addresses

  1. user - admin@linktechnologies.com.au.
  2. document template - rashna@linktechnologies.com.au
  3. to address on the schedule - sitla@linktechnologies.com.au

On the other hand, set the document template address in company 1002 as vineshwar@linktechnologies.com.au validate that the email is nots net to this address

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1105
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: 

  1. Closure

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11822 in the subject line of all emails regarding this issue.

    Document size: 6.7 KB
    For call complaints, please contact the Managing Director of the company using this form.