Company: Link Technologies
Case No: L12340. Project: 12.50: LinkSOFT Version 12.50
Logged By: Sanjay (Link Technologies) on 23 Jul 2021 11:50AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 9.00 (Weight: 11.00)
Version: 12.50.0726
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Friday, 30 July 2021 12:00 AM [1217 days since logged date]
Status: Closed
Subject: POS Integration File Export Takes a long time and sometimes times out
Summary:    POS Integration File Export Takes a long time and sometimes times out
Audit Notes:Edited by sanjay on 23/07/21 11:50. 
23 Jul 202111:50AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-07-2021 05:46 PM Time Taken: 8.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.50.0722

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Increased "Data Connection Timeout" to 1 hour as this is a background process
  2. Performance tuning on "Integration Rules" extraction
  3. Improved Data extraction for menu "Point of Sale ~> Integration File export"

3. Affected Areas:

  1. menu "Point of Sale ~> Integration File export"

4. The issue was caused by:

  1. Design Issue

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT


PART B - Development Reference (Place descriptor for objects changed):


27 Jul 202109:20AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-07-2021 03:15 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
 1

Generate the "Sales Transactions" for a year in the demo database. Validate the time taken

 PassTime Taken : < 1m
Records: 75 
 2 

Generate the "Sales Transactions" for a year in the demo database. Validate the time taken

 PassTime Taken : < 1m
Records: 719

Environment Details

  1. OS version:
  2. Application version: 12.50.0723GA
  3. Setup on:
    1. Server:LinkQA4
    2. Database: LINKSOFT-DEMO-125
    3. LinkSOFT URL: HTTP://10.0.0.14/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


28 Jul 202108:51AM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-07-2021 02:51 PM
Thanks Rashna

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12340 in the subject line of all emails regarding this issue.

Document size: 7.8 KB
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