Company: Link Technologies
Case No: L12946. Project: 15.00: LinkSOFT Version 15.00
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 04 Sep 2023 11:32AM
Priority: Low
Product: Payroll & HR
Group: Software Defect
Time Taken: 18.00 (Weight: 20.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Wednesday, 06 September 2023 02:48 PM [444 days since logged date]
Status: Closed
Subject: Using the "Change Employee Code" utility removes the Superannuation Details from "Employee Pay Setup"
Summary:    
Using the "Change Employee Code" utility removes the Superannuation Details from "Employee Pay Setup"

Step to Reproduce the Issue;
  1. Navigate to Employee Profile -> Employee Maintenace
  2. Change Employee Code via "Change Employee Code" Utility
    1. Old Employee Code - PCSFJ003
    2. New Employee Code - 16001
  3. Navigate to Employee profile -> Employee Pay Setup
    1. Select Employee 16001
    2. Employee records under the Superannuation tab - Superannuation details missing
Environment Details
  1. URL - https://www.linktechnologies.com.au/LinkSOFT-EdgeBusinessSolutions
  2. Company - 1004
Audit Notes:Edited by sanjay on 22/09/23 16:20. Edited by sanjay on 04/09/23 11:32. 
04 Sep 202311:27AM Comment 1 by Sanjay (Link Technologies) Case L12946 added to project 15.00
04 Sep 202311:32AM Comment 2 by Sanjay (Link Technologies) ETC was changed from 04/09/2023 to 05/09/2023
04 Sep 202311:33AM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-09-2023 01:32 PM Time Taken: 1.00

The workaround is to Edit the Changed customer Superannuation details and Save. This will recreate the Superannuation entries.

A patch will be release this afternoon to resolve this issue.


04 Sep 202312:49PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-09-2023 02:48 PM Time Taken: 9.00 Notes: ETC extended from: 05/09/2023 to 06/09/2023
PART A - Development work for this case has been completed.

1. The change will be available in versions: 15.00 and Patch 14.90.230904

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added Superannuation Detail to the "Change Employee Code" routine

3. Affected Areas:

  1. Change Employee Code function

4. The issue was caused by:

  1. Programming error

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


19 Sep 202311:42AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 21-09-2023 01:38 PM Time Taken: 8.00
The following tests were performed:

Test Setup Instructions:
  1. Setup DEMO Environment
Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Rename Employee E013 to E013-A and verify Superannuation Details
Super details should be transferred to the new Code.
Pass

Environment Details

  1. OS version: Win11
  2. Application version: 15.00
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12946 in the subject line of all emails regarding this issue.

Document size: 8.1 KB
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