Company: Link Technologies
Case No: L12370. Project: 13.03: LinkSOFT version 13.03
Logged By: Rashna (Edge Business Solutions) on behalf of Alvis (Link Technologies) on 19 Aug 2021 01:32PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 13.00.0827
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Darshni Gounder, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Friday, 20 August 2021 11:59 PM [1190 days since logged date]
Status: Closed
Subject: Selecting the "Period" filter gives an error on "Superannuation Report (Fiji FNPF)"
Summary:    
1. Problem Details

Selecting the "Period" filter gives an error on "Superannuation Report (Fiji FNPF)"

2. Error Message (Include screenshot of the error)


3. Environment Details
  1. Server Name: AZURE
  2. Database Name: LinkSOFT
  3. Hosted: https://linkau.australiaeast.cloudapp.azure.com
  4. Version: 12.51.0816.GA
4. Relevant History Information

The issue can be reproduced by performing the following:
  1. Navigate to Reports
  2. Load -> Superannuation Report (Fiji FNPF)
  3. Select Company
  4. Select Superannuation Fund
  5. Select Year
  6. Select Period - error pops up
Audit Notes:Edited by sanjay on 27/08/21 13:01. Edited by sanjay on 27/08/21 13:01. Edited by alvis on 23/08/21 14:17. Edited by rashna on 20/08/21 12:43. Edited by rashna on 19/08/21 13:32. 
19 Aug 202101:32PM Comment 1 by Rashna (Edge Business Solutions) Case L12370 added to project 12.51
20 Aug 202112:43PM Comment 2 by Rashna (Edge Business Solutions) Case L12370 added to project 12.52
23 Aug 202101:33PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-08-2021 07:31 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.00.0823

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the period filter on "Superannuation report for Fiji and Samoa"

3. Affected Areas:

  1. Superannuation report for Fiji
  2. Superannuation report Samoa

4. The issue was caused by:

  1. Introduction of superannuation filter had moved year and period filters 1 level down, this broke the link between year and period.

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT


23 Aug 202102:17PM Comment 4 by Alvis (Link Technologies) ETC was changed from 20/08/2021 to 20/08/2021
24 Aug 202106:44PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-08-2021 12:40 AM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
 1

 Validate that the "Period" filter is loaded without errors for the following reports

  1. Superannuation report for Fiji
  2. Superannuation report Samoa
 Pass 

Environment Details

  1. OS version:
  2. Application version: 12.0.823RC1
  3. Setup on:
    1. Server:LinkQA4
    2. Database:UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://10.0.0.13/LINKSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step:Closure


25 Aug 202108:07AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 25-08-2021 02:07 PM
Thanks Rashna

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12370 in the subject line of all emails regarding this issue.

Document size: 7.9 KB
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