Company: Link Technologies
Case No: L12890. Project: 14.80: LinkSOFT Version 14.80 - June 2023
Logged By: Sanjay (Link Technologies) on 27 Apr 2023 03:11PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 6.00 (Weight: 10.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Thursday, 27 April 2023 03:11 PM [574 days since logged date]
Status: Closed
Subject: "Timesheet Import" using LinkSOFT API does not submit entries for processing. Error Message "You cannot change a batch that is in-progress or completed"
Summary:    "Timesheet Import" using LinkSOFT API does not submit entries for processing. Error Message "You cannot change a batch that is in-progress or completed"
Audit Notes:Edited by sanjay on 26/05/23 09:09. Edited by sanjay on 26/05/23 09:09. Edited by sanjay on 23/05/23 13:26. 
27 Apr 202303:16PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-04-2023 09:14 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.80 and Patch 14.70.0427

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Correct Timesheet Submit process. We now allow the status "New" and "Received" to be submitted.

3. Affected Areas:

  1. Timesheet Import Processing using LinkSOFT WEB API

4. The issue was caused by:

  1. LinkSOFT API creates timesheets using the status "Received" instead of "New". We were not allowing for this new status.

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT completed on Jacks Environment


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12890 in the subject line of all emails regarding this issue.

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