Company: Link Technologies
Case No: L12013. Project: 12.43: LinkSOFT Version 12.43
Logged By: Rashna (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 17 Jul 2020 03:07PM
Priority: Medium
Product: Payroll & HR
Group: New Feature
Time Taken: 11.00 (Weight: 11.00)
Version: 12.43.0706
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Friday, 25 June 2021 11:59 PM [1588 days since logged date]
Status: Closed
Subject: Employee Anniversary and Birthday alerts improvement
Summary:    
Hi Vineshwar,

For the Employee Anniversary alert, we can use the template as well. Can you check if the employee anniversary email can be similar to the birthday template eg? Dear Name from birthday email can be ‘’Dear Name, Congratulations for your [Number of Years] year/s of Service’’

Kind Regards,
Jessica

------------------------------------------------------------------------------------
Hi Vineshwar,

Attached is the updated template. So the anniversary email should have this in the body:

Congratulations to [Employee Name] For your [Number of Years] years of Service

This to appear on top of the email body.

Kind Regards,
Jessica

Audit Notes:Edited by sanjay on 25/06/21 10:34. Edited by sanjay on 25/06/21 10:17. Edited by sanjay on 24/06/21 10:30. Edited by sanjay on 21/06/21 13:13. Edited by sanjay on 13/08/20 17:58. 
14 Jul 202005:06PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-07-2020 04:06 PM Time Taken: 1.00
Bula Team,

We have received the below request from Coca Cola as an Improvement.

Feature: Email Notification for Employee Anniversary Process (ESS012) to Individual Employees

Rules of Notification:
  1. An alert should be sent to the Employee as a reminder of Years of Service. Employees should only see their own records as shown in Fig 1 below
  2. An alert should be sent to the configured email (s) to include a Consolidated list of all Employees. This is already achieved with Process ESS012 as shown in Fig 2. (no need to change)

Fig 1: Alert to Individual Employee

Fig 2: Consolidated List

Note: We only need to Improve the Alert to also be sent to the Employees. The Consolidated List is already being sent to the configured Email Address on the Process (ESS012).

Regards
Vineshwar Prasad


30 Jul 202012:57PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 31-07-2020 12:56 PM Time Taken: 1.00

Hi Sanjay, 

As per the meeting on the 17/07/2020, this case has been assigned for development.

Thanks
Rashna


13 Aug 202005:58PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-10-2020 05:57 PM
Approved for Development

13 Aug 202005:58PM Comment 4 by Sanjay (Link Technologies) Case L12013 added to project 999
21 Jun 202101:12PM Comment 5 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 22-06-2021 01:08 PM Time Taken: 2.00

Agreed to the following:

  1. Change existing Employee Anniversary and birthday alerts to be template based.
  2. Alert should be sent to the employee and copied based on framework emails.

21 Jun 202101:13PM Comment 6 by Sanjay (Link Technologies) Case L12013 added to project 12.43
21 Jun 202103:07PM Comment 7 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-06-2021 02:28 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.43.0621

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Change existing Employee Anniversary and birthday alerts to be template-based.
  2. Alert is sent to the employee and copied based on framework emails.

3. Affected Areas:

  1. Employee Anniversary Alert
  2. Employee Birthday Alert

4. The issue was caused by:

  1. Improvement

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


24 Jun 202110:30AM Comment 8 by Sanjay (Link Technologies) ETC was changed from 31/07/2020 to 31/07/2020
25 Jun 202110:17AM Comment 9 by Sanjay (Link Technologies) ETC was changed from 31/07/2020 to 25/06/2021
25 Jun 202110:45AM Comment 10 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 29-06-2021 10:34 AM Time Taken: 4.00

System Test Completed - Proceed with UAT

Steps:

  1. Setup 3 employees with anniversary and Birthday today
  2. Trigger the alert process
  3. verify alerts

Figure 1 - Anniversary Alert

Figure 2 - Birthday Alert


28 Jun 202102:03PM Comment 11 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-06-2021 01:33 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Setup the details of the following templates

  1. HRM Employee Anniversary Alert
  2. HRM Employee Birthday Alert
Pass
2Run the processes for birthday alerts and anniversary alerts. Validate that the contents are as per the template
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.43.0625GA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-124

Next Step

  1. For Closure

    28 Jun 202104:43PM Comment 12 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-06-2021 04:43 PM Time Taken: 1.00
    Thanks Rashna

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12013 in the subject line of all emails regarding this issue.

    Document size: 632.6 KB
    For call complaints, please contact the Managing Director of the company using this form