Company: Link Technologies
Case No: L11810. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 31 Oct 2019 08:34AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 8.00 (Weight: 8.00)
Version: 11.4.0302
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay
Resolve By: Wednesday, 06 November 2019 04:14 PM [1848 days since logged date]
Status: Closed
Subject: Unable to process payments from "Payment for Credit Sale"
Summary:    

Tested in version 11..4.1030

  1. Process credit sale for customer 002.
  2. Received payment from "POS -  Payment for Credit Sale"
Audit Notes:Edited by rashna on 06/11/19 10:52. Edited by rashna on 04/11/19 09:38. 
01 Nov 201904:32PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 01-11-2019 10:22 PM Time Taken: 3.00

Development work for this case has been completed.

The change will be available in version:11.4.1030

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected Account payment issue "Null Reference" Issue

2. Affected Areas:

  1. Account Payment

3. The issue was caused by:

  1. Coding error - Incorrecting handling of variables

4. Notes
5. Next Step
: UAT


06 Nov 201909:09AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-11-2019 02:59 PM Time Taken: 1.00

Hi Sanjay,

We are unable to receive partial payments from "Payment for Credit Sale". 

Steps to Replicate

  1. Process a credit sale for customer 002 worth $10.
  2. Process payment from "Payment for Credit Sale". Enter payment amount as $5.00
  3. Complete the transaction.
  4. System prompts message - The payment amount has not been settled in full. Payment is required

Thanks
Rashna


06 Nov 201910:16AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-11-2019 04:14 PM Time Taken: 3.00

Development work for this case has been completed.

The change will be available in version:11.4.1106

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added check to allow "account payments" to go through when amount due is more than payment amount

2. Affected Areas:

  1. Account Payments

3. The issue was caused by:

  1. Coding error

4. Notes
5. Next Step
: UAT


07 Nov 201908:24AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 07-11-2019 02:22 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Process credit sale for customer ABC001 worth $10.00
  2. Process payment of $2.00 from "Payment for Credit Sale".
  3. Payment should be completed and allocated without errors.
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1106
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11810 in the subject line of all emails regarding this issue.

    Document size: 7.9 KB
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