| Subject: | Add ability to Create a license given a "Request ID" for clients unable to access the LinkSOFT License API |
| Summary: | Add ability to Create a license given a "Request ID" for clients unable to access the LinkSOFT License API The process will be: - Extract the customers Server Unique ID
- Update License Portal with the Unique Request ID
- Manually update the customers license Table with the new license
|
| Audit Notes: | Edited by sanjay on 30/10/24 14:52. |
| 24 Oct 2024 | 10:59AM Comment 1 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 01-11-2024 10:58 AM Time Taken: 1.00 Notes: ETC extended from: 23/10/2024 to 01/11/2024 |
| Hi Vineet, we quoted 2 days to complete this change for Total. Let me know if we can proceed. thanks. |
|
| 25 Oct 2024 | 10:02AM Comment 2 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 01-11-2024 10:01 AM Time Taken: 1.00 |
| Morning Vineet, let me know by COB today so I can get this done by end of next week. thanks. |
|
| 30 Oct 2024 | 01:23PM Comment 3 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 08-11-2024 01:22 PM Time Taken: 1.00 |
| *** Skype message ***
Vineet, 1:48 PM Hi Sanjay
Case L13078 License Request for Total has been approved
Please proceed with development
2:18 PM Ok great, I'll get this done this week |
|
| 30 Oct 2024 | 02:52PM Comment 4 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 08-11-2024 01:23 PM Time Taken: 18.00 |
| PART A - Development work for this case has been completed. 1. The change is available in version: 15.60 2. The following changes were made (Include Database object names, Program classes, and any other relevant information): - Added the ability to Create a License Request in License Portal with a given Request ID
- Request ID can be extracted as follows:
- Install the latest version of LinkSOFT
- Request for a License. If you are unable to request for a license, the RequestID will still be created
- Get the RequestID using this script: "SELECT TOP(1) RequestID FROM LT_SYS_ApplicationLicence"
- Update the case in the customer Helpdesk with the Request ID, Module, Expiry Date, and Licence Quantities, and ask for a Manual Licence to be created. Assign the case to Sanjay and skype him the case number.
- Once the Manual Licence is created, you can update the clients Licence table using this script: "UPDATE LT_SYS_ApplicationLicence SET LicenceKey = '{Place Licence Key here}' WHERE LicenceGroup = '{Place Licence Group Here, e.g. SYS, API etc}'"
3. Affected Areas: - Licence System - Manual option
4. The issue was caused by: - Some clients have internal Policies that do not allow API calls
5. Other Relevant Notes: N/A
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Released
|
|