Company: Link Technologies
Case No: L11959. Project: 12.10: LinkSOFT version 12.1
Logged By: Sanjay (Link Technologies) on 30 Apr 2020 02:05PM
Priority: Low
Product: Framework
Group: Enhancement
Time Taken: 9.00 (Weight: 9.00)
Version: 12.10.1020
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 06 May 2020 12:48 PM [1666 days since logged date]
Status: Closed
Subject: Add a File Manager in LinkWEB to allow POS users to Maintain Customer Display messages
Summary:    

Customers using POS have to save files manually in the "Link Technologies" installation folder.

This is difficult for customers to do especially when they have limited IT knowledge.

Audit Notes:Edited by sanjay on 30/04/20 14:05. Edited by sanjay on 30/04/20 12:00. 
30 Apr 202012:03PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-05-2020 12:00 PM Time Taken: 5.00

Development work for this case has been completed.

The change will be available in version:11.5.0430

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added file manager to Global Administration
  2. Users can upload files as required and point the Customer display Directory to the appropriate location in the LinkWEB APP_DATA/FileManager folder

2. Affected Areas:

  1. POS Customer Display

3. The issue was caused by:

  1. Improvement

4. Notes
5. Next Step
: UAT


30 Apr 202012:53PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-05-2020 12:48 PM Time Taken: 1.00

Here is an example of how this can be used:

  1. Create a Folder called "POS Images" in the file manager and upload JPG files
  2. Set the folder for Display Images in POS to the "POS Images" folder ("C:\Program Files\Link Technologies\LinkWEB\App_Data\FileManager\POS Images")
  3. Users can now maintain the POS Images file using the File Manager

Figure 1 - File Manager - Files

Figure 2 - POS Images for Customer Display


30 Apr 202002:05PM Comment 3 by Sanjay (Link Technologies) ETC was changed from 30/04/2020 to 06/05/2020
30 Apr 202002:52PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-05-2020 02:52 PM
Proceed with UAT

01 May 202003:28PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 06-05-2020 02:31 PM Time Taken: 1.00

Hi Alvis, 

I have tested the case with version 11.5.0430:

  1. I was unable to upload images . Error: The file extension isn't allowed.
  2. It was identified that the default path is "File Manager" in comment 2. This not the same in the install for UAT. Refer to Figure 1.
To confirm, I tried after re installing LinkSOFT again. 

Test Setup
Server - LinQA4
Database - LINKSOFT-DEMO-11-RASHNA

Figure 1: File Import


01 May 202004:02PM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-05-2020 03:59 PM
Join GTM and we can look at this.

04 May 202001:07PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-05-2020 12:22 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Create a folder as "POS Images" under "Global Administration - File Manager".

This should create a folder under at LinkTechnologies\LinkWEB\App_Data\FileManager\POS Images 


Pass
2

Upload below images

  1. Image - 1, Format - JPG, - Size 32.71KB
  2. Image - 1, Format - JPG, - Size 167.88 KD

The images should be uploaded without errors


Pass
3

Set the image path as C:\Program Files (x86)\Link Technologies\LinkWEB\App_Data\FileManager for customer display. Browse that the image is successfully displayed 

  • POS -Utilities - Customer Display
  • Start Point of Sales - Utilities - Customer Display 
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.5.501
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Documentation

    01 Jun 202001:22PM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-06-2020 10:35 AM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated at Framework\Global System\File_Manager.htm

    Thanks
    Rashna


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11959 in the subject line of all emails regarding this issue.

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