Section A - Describe what the issue is about. Include Error Message (Include screenshots) The client advised that did purchase receiving for item 9416470911004 on 02/03/2022 in PO Number: LTDSPO000863. Upon verifying the Product Master, they noticed that the Average Cost did not populate. Refer to the below details: - Product Master - 9416470911004
- Costing Method used - Average
- Location: NAD06
- Made a PO: LTDSPO000863
- Received the PO: LTDSPR000733
- Verified the received report: The cost is showing - refer to Figure 1
- Verified the Product Master
- The Last Cost was updated but the Average was not - refer to Figure 2
Figure 1: PO Received Report:
Figure 2: Product Master:
Table 1: Environment Details where this issue can be seen
Server Name: | LINKQA8 | Database name: | Dannys-LinkSOFT-UAT | Application Hosted on: | QA8 | Login User ID/Password: | admin, admin | Client Operating System: | | LinkSOFT Version: | 13.30 | Section B. Relevant History Information: Any information that is relevant to this issue, or may have caused this issue.
Section C. The issue can be reproduced by performing the following steps: Next Step: ----------------------------------------------------------- Instructions: {Remove this section before saving} 1. Add a subject in the format {Brief title for the change} for {Registered Company Name} in the subject
2. Explain in detail what the issue is about in Section A. 3. Clean up the case header and ensure blank lines and formatting is neat. The case should contain relevant statements only. 4. Clearly label the document so it is easy to reference the paragraphs, tables, and figures 5. Assign the case to Sanjay for completion |