1. We are having difficulty maintaining a list of functional points for LinkSOFT application
2. The current method of writing functional points on case headers is difficult to manage and does not allow us to see the list clearly
3. When it comes to testing, we have to rely on memory to determine what to test

Requirements

1. Need to be able to have a central location where we store functional points
2. Easily Add/Remove functional points
3. We should be able to identify when a functional point was changed/added/deleted and in what version
4. We should be able to identify changes that have not been tested and mark them as tested
5. We should not have to rely on memory to determine what functional points to test
6. We should be able to link functional points to helpdesk case numbers for a detailed log of the change

Design:

1. Add a new table named LT_SYS_Menu_FunctionalPoints - will hold a list of functional points for each menu item. {ChangeDate, ChangeUser, Details, Status (Changed, Tested, etc)}
2. Add a new table named LT_SYS_Menu_FunctioanlPointsLog. This table will hold the changelog including version, case number (Reference)
3.  Add a new table named LT_HEL_CallCategoryGroupDetails  to store the new change
4. In Helpdesk, populate Group with "Menu Items related to Product"
5. In Helpdesk, add a tab called "" 
6. When a product is selected, we log the new tab with the functional points
7. This new tab has Add/Edit/Delete ability which will also maintain the "Menu Maintenance"  
8. Add "Product Functional Points" to Quality Control
9. Add to "Call Document "

Development work for this case has been completed.

The change will be available in version:11.5.0331

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

1. Add a new table named LT_SYS_Menu_FunctionalPoint - will hold a list of functional points for each menu item. {ChangeDate, ChangeUser, Details, Status (Changed, Tested, etc)}
2. Add a new table named LT_SYS_Menu_FunctionalPointLog. This table will hold the changelog including version, case number (Reference)
3.  Add a new table named LT_HEL_CallRetaltedItem  to store the new change
4. In Helpdesk, populate Dropdown with "Menu Items"
5. In Helpdesk, add a tab called "Related Item" 
6. This new tab has Add/Edit/Delete ability which will also maintain the "Related Items"  

4. Notes: When a call is ready for system test, we can add related items to define which areas of the systems has been changed. Before the call is closed ensure all related items are closed.
5. Next Step: 

1. Add "Product Functional Points" to Quality Control
2. Add to "Call Document "
3. Do not allow a call to close when all related items are closed.

Development work for this case has been completed.

The change will be available in version:11.5.0408

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

1. Added status to related items

2. Affected Areas:

1. Call ~> Related items

3. The issue was caused by:

1. Improvement

4. Notes: 

1. Add "Product Functional Points" to Quality Control - Related items can be viewed from a case.
2. Add to "Call Document " - We will not add this to call document.
3. Do not allow a call to close when all related items are closed. - We will not add this control.

5. Next Step: UAT

Hi Sanjay, 

Documentation has been updated at

• LinkSOFT\LinkWebApplicationsPortal\Helpdesk\Related_Item.htm
• LinkSOFT\LinkWebApplicationsPortal\Helpdesk\New_Call_-_Detail.htm
• Framework\Global System\Functional_Points.htm
  

Thanks
Rashna