Subject: | Unable to generate the "Applicant Profile Report" |
Summary: | Bula Sanjay LTA is on LinkSOFT Version - 13.10.1011.GA. When they try to generate the Applicant Profile Report using PDF view, the screen keeps processing (up till 400seconds) but the report does not generate. I have tried the same on QA8, and the report still takes approx. 260 seconds to load.
Can we improve the performance of this report and also, what can we do at LTA to resolve this issue? We have advised them to use Report Schedule for now. Regards Aarti |
Audit Notes: | Edited by sanjay on 02/12/21 18:06. Edited by aarti on 29/11/21 15:42. Edited by aarti on 25/11/21 07:20. Edited by aarti on 25/11/21 07:20. Edited by aarti on 22/11/21 14:46. Edited by aarti on 17/11/21 08:56. |
22 Nov 2021 | 02:46PM Comment 1 by Aarti Pooja Gayaneshwar (Link Business Solutions) ETC was changed from 13/11/2021 to 23/11/2021 |
25 Nov 2021 | 07:20AM Comment 2 by Aarti Pooja Gayaneshwar (Link Business Solutions) ETC was changed from 23/11/2021 to 26/11/2021 |
29 Nov 2021 | 10:30AM Comment 3 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 29-11-2021 04:25 PM Time Taken: 1.00 |
| Hi Aarti, the URL: http://10.0.0.18/LinkSOFT/default.aspx is not configured on QA8. Please correct and let me know so I can have a look at this issue. |
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29 Nov 2021 | 03:43PM Comment 4 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 30-11-2021 09:42 PM Time Taken: 1.00 |
| Hi Sanjay I have fixed the link: http://10.0.0.18/LinkWEB-LTA/. Updated case header with the same. Regards Aarti |
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02 Dec 2021 | 06:06PM Comment 5 by Sanjay (Link Technologies) Case L12639 added to project 13.12 |
02 Dec 2021 | 06:08PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-12-2021 12:06 AM Time Taken: 4.00 |
| PART A - Development work for this case has been completed. 1. The change will be available in version:13.20.1202 and PATCH for 13.12.1202 2. The following changes were made(Include Database object names, Program classes, and any other relevant information): - Performance tuned Applicant Profile report for companies with a very large number of users
3. Affected Areas: - Applicant Profile Report
4. The issue was caused by: - Database query optimised for performance
5. Other Relevant Notes: 6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT
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08 Dec 2021 | 02:49PM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-12-2021 08:48 PM Time Taken: 3.00 |
| Completed UAT on LTA Database. |
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