Company: Link Technologies
Case No: L12973. Project: 15.10: LinkSOFT Version 15.10
Logged By: Sanjay (Link Technologies) on 09 Nov 2023 04:49PM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 8.00 (Weight: 8.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineet
Resolve By: Friday, 17 November 2023 04:49 PM [378 days since logged date]
Status: Closed
Subject: Recompute Customer Balance - "Exclude "POSCASH"
Summary:    Recompute Customer Balance - "Exclude "POSCASH" as POSCASH customers always have zero balance.
Audit Notes:Edited by sanjay on 29/11/23 16:10. Edited by sanjay on 14/11/23 11:28. Edited by sanjay on 09/11/23 16:49. Edited by sanjay on 09/11/23 15:50. 
09 Nov 202304:52PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-11-2023 04:49 PM Time Taken: 4.00 Notes: ETC extended from: 09/11/2023 to 17/11/2023
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.10

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Excluded POSCASH customers when recomputing customer balance
  2. Changed CUSTOMER TYPE filter in Process POS014 to use the "Customer Type Description" instead of the numeric "Customer type ID"

3. Affected Areas:

  1. Process POS014 Parameters

4. The issue was caused by:

  1. Improvement

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


14 Nov 202311:27AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-11-2023 11:26 AM
Changed to UAT

17 Nov 202302:06PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-11-2023 01:58 PM Time Taken: 4.00 Notes: Edited by sanjay on 17/11/23 14:07. 
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Manually update customer balance so that it is incorrect. Use Direct Database UPDATE to do this. Now run the "Customer Balance Update" process
Customer balance should be corrected for all customers except customer with code = "POSCASH"


Environment Details

  1. OS version: Win11
  2. Application version: 15.10
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12973 in the subject line of all emails regarding this issue.

Document size: 7.3 KB
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