| Subject: | Event Log Alert for ERROR Messages contain a large amount of data making the Alert difficult to read |
| Summary: | Some error logs are very long ad when these errors occur multiple times, the email becomes very cryptic. To resolve, we send the first 100 characters of log_data when the status is Error. |
| Audit Notes: | Edited by sanjay on 25/06/21 10:02. |
| 27 May 2021 | 04:46PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-06-2021 04:42 PM Time Taken: 3.00 |
| PART A - Development work for this case has been completed. 1. The change will be available in version: 12.43.0527 2. The following changes were made(Include Database object names, Program classes, and any other relevant information): - When Event Log entry is "Error", "Critical", we trim the log Data to 100 characters
3. Affected Areas: - Event Log Alert
4. The issue was caused by: - Improvement to readability if Alert
5. Notes:
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT
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| 21 Jun 2021 | 01:27PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-06-2021 01:26 PM |
| Proceed with UAT |
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| 22 Jun 2021 | 12:33PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 24-06-2021 12:10 PM Time Taken: 1.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Enable Process "SYS003 - Backup Database" with an incorrect file path. This should add a failed record in the "Event Log" | Pass
| | 2 | User the "View" with error record to see the details of the error
| Pass
| | 3 | Rerun the process, this should group the error and increase the error count to 2
| Pass The view is blank for records without details |
Environment Details - OS version: Windows Server 2012
- Application version: 12.43.0621 RC1
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-124
Next Step: - For Closure
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| 23 Jun 2021 | 03:20PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 25-06-2021 03:20 PM |
| Thanks Rashna |
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| 25 Jun 2021 | 10:02AM Comment 5 by Sanjay (Link Technologies) ETC was changed from 04/06/2021 to 04/06/2021 |