Helpdeskis a web based software that enables businesses to support their customers effortlessly and efficiently. It provides a point of contact to maintain enhanced communication between clients and companies.

It allows users to troubleshoot issues or provide guidance about product and services. Therefore, it enables users to manage and track call and respond within

It runs equally well on the internet, or Intranet web server. There is no need for software to be installed individually for customers or technicians as everyone users  can access helpdesk from the browser. Helpdesk is supported by Google Chrome and Internet Explorer.