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Framework Logo on Reports

Helpdesk has the feature to add company logos which are reflected on helpdesk reports. Refer to Figure 1 below.

 

Follow the following steps for setup:

  1. Navigate to Global Setting into Company.
  2. Click on the grey triangle into the details of the company.
  3. Add the attachment details under attachments. Enter the following
    • Attachment Group Name: CompanyLogo
    • Description: CompanyLogo
  4. Expand the Attachment Group by clicking into the grey triangle.
  5. Browse the logo image.
    • Filename: Preferred Filename (file format is jpg)
  6. Save the attachment and generate the reports.