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 Link Technologies - LinkSOFT Documentation 
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Link Software

Welcome to Link Software (LinkSOFT), a comprehensive suite of applications designed to streamline and enhance business operations. LinkSOFT offers a robust framework, combining both desktop (client/server) and web-based applications to cater to diverse organisational needs.

At its core, LinkSOFT is built to improve business processes and provide a deeper understanding of operations for various industries, including supermarkets, pharmacies, wholesalers, restaurants, hardware stores, and even law and accounting firms.

The software is structured around several key modules:

  1. Human Resource Management (HRM): This extensive module covers Payroll, Leave Management, Time and Attendance, Recruitment, Induction and Probation, Health and Safety, Training and Development, and Performance Management. Many HRM functionalities have been migrated to the web platform for enhanced accessibility.
  2. Point of Sale (POS): LinkPOS provides solutions for cash, credit, and layby sales, returns, customer and loyalty management, various payment options, shift and cashier control, and delivery management. It supports standalone or replicated POS stations and includes features like touch screen, fast scanner, customer displays, and automated backups.
  3. Inventory Management: This module facilitates product master data, stock adjustments, stocktake, transfers, replenishment, purchase requests, quotes, orders, and approvals. It also manages valuation, categories, locations, pricing, suppliers, and tax.
  4. Business Intelligence (BI): LinkSOFT incorporates powerful reporting functions, including automated scheduled reports, dashboards, and data views. The Link Reporter tool allows users to view and manage PDF files, create diagrams, and run multiple reports. Dashboards are also user-customisable.
  5. Helpdesk: Empowering Customer Support and Internal Issue Resolution
  6. Integration: LinkSOFT offers API and menus to seamlessly integrate with various ERP systems such as Netsuite, MYOB, Xero, Epicor, and Sage.
  7. Global and Company Administration: These modules allow for configuration options across all companies in a multi-company environment within a single database.

Security and Flexibility are paramount in LinkSOFT. Features include two-factor authentication for LinkSOFT web access, Captcha on login screens to prevent robotic logins, enforced password expiration, and role-based security. The installer files are digitally signed for enhanced security and trust. Users can also benefit from customisable menus, additional fields for tailored data storage, and the ability to upload databases to secure FTP locations for safe storage.

LinkSOFT offers licensing options including a Licence with Annual Maintenance or an Annual Subscription, both providing priority support, discounted customisation, training access, and product updates. For those preferring cloud solutions, Link Technologies Australia provides Azure Cloud hosting, which includes initial setup, software licences (Windows and SQL), daily backups, SSL certificates, and guaranteed uptime, with options for free hosting for smaller customers.

We build software with the following primary objectives in mind:

  1. An affordable, easy-to-implement , easy-to-use solution that addresses business needs.
  2. Scalable to meet the requirements of complex business processes and increasing workload.
  3. Built on the latest technologies with the drive towards constant innovation and improvement.
  4. Allows flexibility, security and easy integration to other systems.

Here are five key reasons why it is essential to keep your software up to date:

  1. Security Enhancements: Updates often include security patches that fix vulnerabilities, protecting your system from cyberattacks and malicious actors.
  2. Improved Performance: Software updates can bring performance improvements, making your applications run more smoothly and efficiently.
  3. Bug Fixes: Updates address known bugs and issues, reducing the chances of crashes or glitches that could disrupt your work.
  4. Access to New Features: Updates often introduce new features and functionalities that enhance the user experience and provide additional capabilities.
  5. Compatibility: Keeping software up to date ensures compatibility with other software and hardware, preventing potential conflicts and ensuring seamless operation.

Staying current with software updates is a proactive way to maintain a secure, efficient, and enjoyable computing experience.

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