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Configure Fail Safe Mode

Overview

Fail Safe (Stand Alone) mode is configured in Point of Sale Stations so that in the event of a network failure, the station will switch to local database and all transactions will be saved on the local station.

When the network recovers, the Stand Alone station will automatically detect its server and connect to the server. Data will be transferred to the server automatically.

Definitions

Primary Server - This is the Branch Server
Secondary Server - This is the Point of Sale Station

How Fail Safe works:

  1. Fail Safe triggers when the Primary Server is not available.
  2. At this point, the POS station attempts to reconnect with primary server.
  3. After [Failover Timeout] attempts, the POS station connects to the Secondary Server.
  4. When the system switches to the "Secondary" server existing "Shift ID" will be used. However, if the "Shift ID" had not replicated at point of switch over, system will open a new shift.
  5. Once the "Primary" database is restored, users will need to log out and log back into the system.

Steps to configure Fail Safe

  1. Establish a Stand Alone replication connection between the Primary Server and Secondary Server.
  2. Enter the Primary and Secondary connection details on the POS Station.
  3. Login to POS Station and goto "Point of Sale -> Maintenance -> Configuration - Station Settings 1"
    1. Tick the box "Switch into failover mode"
    2. Failover Timeout: 3