Call Listing Report  lists all calls created in Helpdesk. Users can filter calls for a specific "Date" or "Project". The report shows the call summary with used hours and cost. Users can generate the report with "Show Details" to view full details of a call.

The report has below filters.

1. Date
2. Date Type - Data is generated based on the selected "Date Type".
3. Call No
4. Category
5. Priority
6. Group
7. Status
8. Logged By
9. Assigned To
10. Comment By
11. Project
12. Group By
13. Show Details
14. Search -This is an open text field. Users can search for records by searching for a "Word" or "Code". 

Figure 1: Call Listing Report