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 Link Technologies - LinkSOFT Documentation 
Help > Link Web Applications Portal > Helpdesk >
Call Monitor

Call Monitor allows users to monitor all open helpdesk calls. The page provides following information:

  1. Loads all open and resolved cases by the "Overdue" days. The overdue days is in a descending order.
  2. The pages refreshes every 5 seconds to add and remove cases from the list.

Figure 1: Call Monitor