1. Project - Public is a public page which can be shared.  Users do not need to create user accounts in Helpdesk to access the projects. They can view the projects and the project tasks using the "Project - Public" URL.
2.   "Project-Public" is  a read only interface.

Steps to filter Projects:

1. Drag and the drop the required columns below the search field. This will group all projects using the selected column. Refer to Figure 1.
2. Expand each row to see the details.

Figure 1: Projects -Public