1. Users with access to role "Quality Control" will be able to view all calls.
2. Users will be able to review call content and "Pass" the case. Refer to Figure 2.
   1. To pass a case,  expand into the details of the case.
   2. Click on the "Green Plus" sign.
   3. Enter the comments for passing the case.
   4. Tick "Pass" check.
   5. Save. Click on the "Floppy Icon".
3. Once, a case is "Passed", it will be removed from the "Quality Control" screen.
4. Comments entered while passing the case, will be added to the case comments.

Figure 1: Quality Control.

Figure 2: Passing a Case.