Returns List is used
to process and manage sales returns.
-
All sales
return processed in "LinkSOFT Point of Sales" is updated under "Return List" for
the respective customers.
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The
status of the transaction will be "Closed". Users will not be able
to make changes.
-
Users will be
able to reprint the transaction using the "Submit
and Print" command.
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Users can process returns from the menu by creating return transactions in
the "Return List".
-
Returns from "Linkweb" does not
support "Partial Returns".
-
Users will be able to process returns of
transactions which are which in the
"Return
Policy"
days.
Steps to process a return
-
Navigate to "Linkweb - Customer Profile" and select
the customer.
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Click on the "Grey Arrow" next to the customer to
expand into the details.
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Navigate to the "Returns List " tab.
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Click on the "Green Plus Sign". This will open the
"Edit Form".
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Enter below details:
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Transaction ID - Select the receipt number to
return
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Transaction Date - The transaction date is the
receipt return. The date is defaulted to the current day. Users can change
the date.
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Return Reason - Select the reason the customer has
returned the sale.
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Return reasons is maintained under "Link Point of
Sales - Reason".
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Notes - Users can enter referential
notes.
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Save. Click on the "Floppy Icon".
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Expand into the details to view and
print the details of the return invoice. Refer to Figure 2.
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The "Return Item Invoice Lines" tab is
updated with the items returned with the invoice amount and tax.
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The "Return Item Receipts" tab is updated with
payments refunded.
-
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Click on the "Submit & Print" button. This
will complete the return and print the receipt.
Figure 1 : Return
List
Figure 2: Return
List Details