Overview
Fail Safe (Stand
Alone) mode is configured in Point of Sale Stations so that in the event of a network failure, the station will
switch to local database and all transactions will be saved on the local
station.
When the network
recovers, the Stand Alone station will automatically detect its server and
connect to the server. Data will be transferred to the server
automatically.
Definitions
Primary Server -
This is the Branch Server
Secondary Server - This is the Point of
Sale Station
How Fail Safe works:
-
Fail Safe triggers when the Primary Server is not
available.
-
At this point, the POS station attempts to reconnect
with primary server.
-
After [Failover Timeout] attempts, the POS station
connects to the Secondary Server.
-
When the system switches to the "Secondary" server
existing "Shift ID" will be used. However, if the "Shift ID" had not
replicated at point of switch over, system will open a new
shift.
-
Once the "Primary" database is restored, users will
need to log out and log back into the system.
Steps to configure Fail Safe
-
-
-
Login to POS Station and goto "Point of Sale ->
Maintenance -> Configuration - Station Settings 1"
-
Tick the box "Switch into failover mode"
-
Failover Timeout: 3