Expand the required project by clicking on the grey triangle next to it and enter respective tasks.

The table below describes each field in the Create New Project form. Refer to Figure 1.

Table 1: Contents to Create a New Project Task

Fields	Description
Project Task Number	Project Task Number is the task ID for Project , for example if a Project has a code of P001, the task ID can be P001-1 to indicate Task 1 for Project P001.
Call Number	Call number is system generated to reflected the call number on Helpdesk.
Subject	Subject is a brief description about the task.
Category ID	Category ID reflects the category of the task. Categories can include hardware, software, training and the like.
Group ID	Group ID reflects the group or task type, these include groups such as customer support, change request, system issue.
Priority	Priority indicates the level of importance for a task.
Weight	The weight is actually the hours in numbers based on which the progress for a project is determined. For instance if a Project has two tasks, Task A and Task B. Task A has a weight of 1 and Task B has a weight of 2. If Task A is completed and Task B is not, Progress is 33%. On the other, hand if Task B is completed and Task A is not, Progress is 66%.
ETC	Expected date of completion for the task.
Assigned To	The individual responsible for completing the task.
Status ID	Status indicates the status of the project, status can be selected from the list as New, In Progress, Completed, Suspended or Cancelled.
Reference	Records any reference numbers or details for the task for example purchase order numbers or any other relevant information.
Summary	Users can enter the details of the task that needs to be completed.

To add an existing call on the Helpdesk to a project. Refer to Figure 2

1. Click on the link "Assign Existing Case"
2. Select the Respective Case Number from the pop up screen.
3. Tag the correct Project for the task and save the details.

Note: Once the case has been assigned, users are required to edit the task to add the Task Number and the project weight.

Figure 1: Edit Form to Create a New Project
 

Figure 2: Assigning Cases to a Project