Global Administration

Overview

Global Administration within the LinkWeb Application Portal is a central module designed to manage system-wide settings and foundational security across all companies operating within the LinkSOFT environment. It provides administrators with the necessary tools to control user access, configure security features, monitor system health, and manage licensing, ensuring consistent and secure operation.

User and Role Management: This module centralises the creation and maintenance of user accounts, enabling administrators to create new users, manage existing user profiles, and view which menus a user has access to. It facilitates role maintenance, allowing roles to be created and managed, and defining specific menu access rights for each role. A significant feature is the ability to delete a user and transfer all their related data to another active user. Furthermore, it supports the selection of multiple roles when assigning them to a user and allows for "multiple select" options when performing actions on records.
Security and Access Control: Global Administration implements robust security measures. This includes managing "Security Tokens" for API access and supporting two-factor authentication (2FA) with options to verify QR codes for enhanced login security. It can enforce password complexity policies and automatically unlock users after a set period following failed login attempts. CAPTCHA can be added to the login screen to prevent automated (robotic) logins. Role Menu Access controls which users can add, edit, or delete records across the system, ensuring granular permissions.
Audit and Event Logging: The module includes an "Audit Setup" feature for configuring data auditing. The "Event Log" provides a record of system activities, and a "Create Helpdesk Ticket" button can be directly accessed from the Event Log to log issues efficiently. Audit data reports are available for analysis, although previously some reports were not filtering correctly by date. There's also functionality to delete multiple lines from the Event Log, which is controlled by Role Menu Access.
Licensing Management: This section manages the software licensing for LinkSOFT. Users can request a license key from "Licence Registration", which also records the license request in the event log. The module supports the management of "Subscription Price and Hosting Services" within the Licence Portal. It provides the ability to create a license given a "Request ID" for clients unable to access the LinkSOFT License API. If replication is not licensed, related menus will be hidden.
System Configuration and Utilities: Global Administration provides a "Menu Maintenance" feature, enabling menu customisation, including defining custom menu groups and names, and adding functional points for each menu item to aid in testing and documentation. It supports "Health Check" functionality to automatically verify system status. Administrators can also add "Menu instructions" to forms to guide users. Other utilities include cleaning up unused temporary objects and a data scrambling utility for client databases sent for analysis. It also allows for refreshing and standardising icons for LinkSOFT applications.
Data Views and Framework Enhancements: The module supports the ability to handle "Data Views" within the LinkSOFT Framework, enabling users to create and display custom database views. It has undergone continuous improvements to its framework, including enhancing page loading performance through caching and sessions. New data views for administrators, such as "RoleMenuAccess" and "RoleMenuAccessByUser", display roles and associated menu access, simplifying user permission management.
Support and Documentation Integration: A "Send Feedback" option is available within LinkSOFT to allow customers to contact support. The module integrates with documentation, ensuring that help files and user guides are accessible, with ongoing efforts to correct broken links, spelling, grammar, and formatting in help pages.

Global Administration contains below common menus used by all modules.